Winterton Pharmacy Survey

Healthwatch North Lincolnshire is looking at how people access pharmacy services in Winterton through gathering the experiences local people have had. This will enable commissioners and providers to consider where improvements can be made and understand the priorities of local people. Information gathered throughout the project will be used to create an informative report including meaningful recommendations, based on the views and experiences of local people. The report will be published on our website. The information you provide will be held by Healthwatch North Lincolnshire and may be shared with service providers, however your personal details will not be passed on and all responses will be anonymised.

1. Are you answering as a member of the public or as a partner organisation of Healthwatch?(Required)

A member of the public

A partner organisation

2. Do you use Lincolnshire Co-op Winterton Pharmacy?(Required)

Yes

3. If not, please say why below(Required)

4. If yes, are you happy with the opening times?(Required)

Yes

5. If you are not happy with the opening times, please say why below(Required)

6. How often do you use the pharmacy?(Required)

7. What do you use the pharmacy for?(Required)

Collection of prescriptions

Electronic prescription ordering service

Prescription delivery service

Blood pressure checks

Mental Health and Wellbeing support

Health advice

Flu vaccinations

Oral contraception

Pharmacy first services- pharmacies can manage 7 conditions these include: Acute otitis media (1-17yrs), Impetigo (1yr+), Infected insect bites (1yr+), Shingles (18yrs+), Sinusitis (12yrs+), Sore throat (5yrs+), Uncomplicated urinary tract infections (Women 16-64yrs)

8. Are you satisfied with the service that you receive from Lincolnshire Co-op Winterton pharmacy?(Required)

Yes

9. Please state why you are satisfied or not satisfied with the service received from Lincolnshire Co-op Winterton pharmacy(Required)

10. Please provide any other comments about your recent experience of using Lincolnshire Co-op Winterton pharmacy

Basic Demographics

Healthwatch collects demographic data which is used to generate insights and understand health inequalities, including challenges some groups face in accessing health and social care services.

As part of your experience, we would like you to provide some basic demographic data below to help us in our mission to improve local services.

What is your age range?(Required)

What is your ethnicity?(Required)

What is your gender?(Required)

Are you or do you consider yourself to be disabled?(Required)

Yes

Do you or do you consider yourself to have a long-term condition?(Required)

Yes

Thank you for completing the above demographic questions.

We do also record more detailed demographic information which will help us further, however this is completely optional.

Would you like to provide any further demographic information?(Required)

Yes

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Section Break

Please can you tell us your nationality?

Is your gender identity the same as recorded at birth?

What is your sexual orientation?

What is your religion or belief?

What is your marital and civil partnership status?

If you are currently pregnant or have recently given birth, please select if any of the following apply:

Currently pregnant

Currently breastfeeding

Given birth in the last 26 weeks

Would you consider yourself to be from a seldom-heard group or community?

The term 'seldom-heard groups' refers to under-represented people who use or might potentially use health or social services and who are less likely to be heard by these service professionals and decision-makers.

Yes

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If they select that they have a disability

You told us previously that you are or consider yourself to be disabled.

Please could you be able to tell us what type of disability you have?

You can select more than one

Physical or mobility impairment

Sensory impairment

Learning disability or difficulties

Mental health condition

Long term condition

Other

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If they select that they have a long-term condition

You told us previously that you are or consider yourself to be disabled.

Please could you be able to tell us what type of long-term condition you have?

You can select more than one

Contacting You

Do you want to be contacted by Healthwatch about your experience?(Required)

Yes

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Contact Details

Please tell us your name(Required)

Telephone Number

Email Address

If you want to be contacted by letter, please provide your address below