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Trust launches new and improved website

20/01/2014

Patients can now find information about their local NHS services at the touch of a button. 

Northern Lincolnshire and Goole NHS Foundation Trust (NLaG) has launched a brand new website where people can access information about their local hospital and the community services provided by the Trust. 

Whether they are looking for contact details and visiting times for wards or want to look up directions to one of the Trust’s three hospitals or find information about services they will be able to find it quickly due to the site’s simple, user friendly navigation. Information about how the Trust is performing on infection rates, mortality rates and other quality indicators is also easily accessible along with the latest news releases and board papers. 

Patients were consulted during the design phase with research carried out into what they wanted from the site and what information they would be using the site to access. 

Sarah Mainprize, head of communications and marketing at the Trust, said:

“We wanted to create a site that was quick and simple to navigate so patients could find the information they needed as fast as possible. We are confident this will be a useful resource for our local communities.” 

Other features of the new site include: 

  • A consultant directory where patients can see qualifications, contact details and photos of the consultant treating them. For some specialties there are links to surgical outcome data by consultant.
  • Each hospital has its own home page in recognition that people identify with their local hospital rather than the Trust
  • Service information about our community services is now included
  • Clear contact details and the option of contacting the Trust via the website
  • Access to patient information leaflets.
  • Ability to join the Trust’s membership online. 

The new-look website also makes the Trust one of the first NHS organisations in the country to build a ‘responsive’ website which works seamlessly across all platforms – smartphones, tablets and more. Responsive websites are easy to navigate and as they resize automatically to the screen the site is being viewed on they cut out the need for a separate mobile site and lots of scrolling and resizing. 

The Trust hired website design company Mixd to build the website. Mike Danford, creative director of Mixd, said:

“We have a great track record of building user friendly, accessible and compliant websites for the NHS. The Trust wanted a design that would embrace the increase in mobile and tablet users which is why we created a responsive web design. The site will support the health needs of people across a wide geographical region, so it was important that the site reflected the users’ needs.” 

The new website can be accessed at www.nlg.nhs.uk

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