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Farzana Khanum & Anna Bradley, Healthwatch England ChairFarzana Khanum, Delivery Manager from Healthwatch North Lincolnshire travelled to London to join forces with more than 100 fellow local Healthwatch organisations to raise the real life concerns of people using health and social care services.

Attended by more than 80 parliamentarians, as well as key decision makers from across health and social care, the event provided an opportunity for us to speak about the work we have been doing to shape local services on behalf of North Lincolnshire residents, including:

  • Every Voice Counts – gathering and analysing local people’s insights and experiences of health and social care through our experience survey.

  • Working in partnership with NHS North Lincolnshire Clinical Commissioning Group (CCG) to support GP Patient Participation Groups (PPG’s) in their role to improve GP services.

  • Supporting North Lincolnshire residents through our Independent Advocacy Complaints Service.

“Attending the event in the House of Commons was a great opportunity to showcase the work of Healthwatch North Lincolnshire and see the impressive work that has been carried out across the national Healthwatch network.  Healthwatch England introduced their latest work ‘Suffering in silence’ listening to consumer experiences of the health and social care complaints system.”

Held in the Houses of Parliament, the reception was hosted by national body Healthwatch England to mark the launch of its second annual report.



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