Community Dental Service receives a clean bill of health
The community dental service at Northern Lincolnshire and Goole NHS Foundation Trust has received a clean bill of health after passing the Dental Practice Quality Scheme.
Dental clinics in Scunthorpe, Cleethorpes and Grimsby were assessed through a variety of methods including a patient satisfaction survey, an inspection and a random check on patient records.
Comments on the patient survey included: ‘My children look forward to coming to the dentist, staff are very friendly and very good with them’ and ‘Staff put me at ease’.
The community dental service offers dental care to children with high levels of dental problems, people with special needs and the elderly. Wheelchair users and bariatric patients can also be accommodated in addition to conscious sedation and general anaesthetic.
Staff are based at four clinics:
The Ironstone centre in Scunthorpe
Ashby clinic in Scunthorpe
St Hugh’s Avenue in Cleethorpes
Cromwell Road in Grimsby.
Liz Houchin, operational manager for community dental services, said: “This is further evidence that our patients can expect to receive top quality care from our dentists. “Taking part in the scheme gives us the opportunity to demonstrate the high quality service our staff are providing to patients. It also gives our commissioners the confidence and evidence that we are delivering over and above what is required in our contract.” The Dental Practice Quality Scheme was originally only used in North Lincolnshire but has now been adopted by NHS England as a mark of best practice among dental practices. It is voluntary, but dental clinics are encouraged to take part.