Yorkshire Ambulance Service NHS Trust which is the provider of a number of services in the North Lincolnshire area, have released their latest briefing on how they are dealing with the Coronavirus pandemic, and how they are beginning to prepare for the next phase of the pandemic.
The chief executive of the trust has stated that;
“Our priorities continue to be to care for our patients deal with implications of the pandemic, work with our system partners to plan our response and to support and safeguard our staff.”
Below is a summary of how the trust is dealing with each of their service areas in response to the pandemic:
- Emergency Ambulance Services – A&E Operations
Whilst staff have attended a significant number of patients with both suspected and confirmed COVID-19, the total number has remained lower than was originally anticipated by the trust.
The number of telephone calls to their emergency operations centre has seen a 25% reduction in April compared to March.
10% of all calls were dealt with through a new triage process which has been implemented nation-wide, and this has resulted in a reduction in ambulance attendances
More patients are also being treated on scene, or are being referred to another service for treatment.
- Integrated Urgent Care – NHS 111
Calls to NHS 111 in April have reduced by approximately 41% compared to March, however they are still above a typical April with an increase of nearly 17% compared to 2019.
This pattern has been recorded across the country.
The trust have increased their capacity to deal with these issues by redeploying clinical staff, developing new COVID clinician roles, and bringing forward specialist training.
- Patient Transport Service
Their patient transport service has continued to deliver around 1300 journeys per weekday in April, to ensure that the most vulnerable patients still have access to essential outpatient clinics.
The service is also being used to transport low acuity suspected and confirmed cases of COVID-19. 90 vehicles have been temporarily modified with barriers to keep both patients and staff safe. All staff are also wearing level 2 PPE.
As the UK now enters the second phase of response to COVID-19, the trust are working together with their partners to ensure that they can support the increase in outpatient services and the increase in non-COVID-19 urgent services.
They are also developing models to anticipate demand and to ensure their resources can meet the expected increase in demands.