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Mental Health Services provider in North Lincolnshire receives Care Quality Commission rating of ‘Requires Improvement’

21/01/2016

The Care Quality Commission (CQC) have published the findings of its report into care provided by Rotherham, Doncaster and South Humber NHS Foundation Trust (RDaSH), following an inspection in September last year.  This has resulted in an overall rating of ‘requires improvement’.

The CQC have rated the Trust as ‘good’ for provision of services that are caring, responsive and well led, however a rating of ‘requires improvement’ was given for providing safe and effective services.   

Kirsten Spark, Delivery Manager of Healthwatch North Lincolnshire has said, “It is pleasing to note that there were areas of service that were found to be outstanding and that services were said to be caring, well-led and responsive.  However, the CQC report has highlighted a number of areas of concern around adequate staffing levels and the management of medication.”  

“Healthwatch North Lincolnshire has put particular effort into developing ways that those being cared for by mental health services in our area can share their experiences.  We hope that more people will share their experiences through local service user groups and our surveys gathering the views of individuals.  We will continue to work with people who use these services to ensure that the patient voice is listened to and can influence meaningful change.”

“Healthwatch North Lincolnshire will continue to raise the concerns we receive with RDaSH and work with them through their journey of improvement to ensure that patient experience is firmly at the heart of care.”

You can read the full report here.

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